Dear Candidate,
We have a requirement for Quality Lead for Isha Life. Please find below the job details:

Job Responsibilities:

1. Quality Strategy & Governance
Develop and implement the organisation's Quality Management System (QMS).
Define quality policies, standards, SOPs, inspection plans, and acceptance criteria across all product categories.
Establish quality KPIs, dashboards, and governance mechanisms.
Build a preventive quality culture across the organisation rather than relying on inspection alone.
Lead periodic Quality Review meetings with senior management.
2. Product Quality Assurance
Own end-to-end product quality across all categories including:
Home Decor
Jewellery
Personal Care
Foods
Lifestyle Products & Clothing
Responsibilities include:
Product specification approval
Inspection standards
Sampling methodology
Incoming quality inspectione
In-process quality checks
Final product release
Packaging quality
Labelling accuracy
Product consistency
3.



Supplier Quality Management
Qualify and approve current suppliers from a quality perspective.
Conduct supplier audits and capability assessments.
Define supplier quality expectations and performance scorecards.
Monitor supplier quality
4. Customer Quality
Own post-market quality performance by:
Analysing customer complaints
Monitoring product returns
Identifying recurring quality issues
Driving root cause analysis
Implementing corrective actions
Reducing customer quality incidents
5. CAPA & Continuous Improvement
Lead Root Cause Analysis using structured methodologies.
Drive Corrective and Preventive Action (CAPA).
Eliminate recurring quality issues.
Improve product reliability and consistency.
Lead cross-functional improvement projects.

Interested Candidates please forward your resume.

Regards,
Priya Rajan

📌 Quality Lead (Coimbatore)
🏢 Isha Life
📍 Coimbatore