Role Purpose
This role is responsible for ensuring that hotels open On Time, On Brand and On
Budget by supporting the Directors of Commercial and VP Commercial in region to
manage the commercial activity for current hotel openings and hotel conversions,
coordinating activities of all functions of sales, marketing, PR, Channels,
distribution and relationship management through the utilization and embedding
of common commercial tools, processes and procedures.
Key Accountabilities
* Drive the Commercial critical path ensuring all commercial tasks are
completed on time, by the correct person or team and ensure any applicable
processes, tools and procedures are consistently applied in all openings and
conversions.
* Develop and execute the opening-year commercial strategy for allocated
openings, shaping market entry, brand positioning and demand priorities to
support ramp up.
* Manage the communication and sales, marketing, PR, distribution marketing and
revenue performance activity for new opening hotels with the Director,
Commercial/Area Director of Sales and Marketing and between hotel and above
property functions.
* Provide cross-functional oversight across sales, marketing, PR, distribution
and revenue, ensuring activity is aligned, delivered on time and compliant
with IHG distribution policy.
* Partner with Ownco, General Managers, Directors of Commercial and functional
leaders to guide key commercial decisions and align priorities.
* Leverage the IHG Commercial Engine to set up the new opening for commercial
success and ramp up.
* Provide overall project management for allocated openings, including the
Pre-Opening Budget and structured guidance across milestones, dependencies
and decision points.
* Review results to identify gaps and risks, escalating to the Senior
Commercial Manager as required, and monitor pick up and trends to inform
sales, marketing and pricing activity.
* Brief, direct and quality-check System Activation, NHOP Hub outputs, rather
than executi
📌 Commercial Manager, New Hotel Openings (Gurugram)
🏢 IHG
📍 Gurugram