Role : Program Manager
Function: Personal Loans, Lending
Location: [Noida / Mumbai]
Experience: 3–6 years

About the Role:
We are hiring a Program / Category Manager to help drive Paytm's Personal Loans business.
You will own a set of lending partners end-to-end; their volumes, their economics and their
journey and be the connective tissue between Business, Product, Technology, Operations, Risk,
Compliance, Finance and Marketing.
This is a builder's role, not a coordinator's. You will be expected to find growth yourself: dig into
the funnel, form a view on what is broken or under-exploited, build the business case, and then
drive it to launch with the teams that can make it happen. The partners in this portfolio
contribute a meaningful share of Paytm's monthly disbursals, so the decisions you make show
up directly in the P&L.;

Key Responsibilities:
- Own the AOP for your lending partners and drive the initiatives needed to deliver it
month on month, not just at quarter end.
- Build the forward view forecasts, scenario plans and the levers available if the base case
slips.




- Own the funnel end to end: stage-wise conversion, drop-offs, TATs and the specific
reason codes behind each leak, from offer display through KYC, e-mandate, e-sign and
disbursal.
- Run cohort and vintage analysis to understand how different user segments, sources
and offer constructs behave over time, and use it to shape targeting and offer strategy.
- Design and run experiments: A/B tests on journeys, messaging, offers and routing and
read the results honestly, including the ones that fail.
- Build and maintain the dashboards and MIS that the business runs on, so that you and
your stakeholders are always looking at the same, current, correct numbers.
- Turn analysis into a recommendation. The deliverable is a decision with a number
attached to it, not a deck of charts.
- Drive end-to-end execution of strategic lending programs, delivered on time and against
clearly defined business outcomes.
- M

📌 Program Manager/Category Manager (Noida)
🏢 One97 Communications
📍 Noida