Valuable day,

Urgent Opening: Join Us as a Network Voice Engineer and Make an Impact Today

Job Role: Network Voice Engineer
Job Location: Mumbai
Experience – 7 Years+
Notice Period: Immediate Joiners only

About Company:
We've Come a Long Way
We began life in 2001 as a small, self-funded team of technology specialists. Since then, we’ve grown our organization to 16,700 people, across 57 offices, in 22 ountries, in key global markets.
Innovative tech solutions for business
We're now a leading global digital consulting firm, providing innovative technology solutions for business. As a trusted partner, we're always at the forefront of change as we lead digital optimization and modernization journeys for our clients.
Customized end-to-end solutions
Our expertise in AI, Consulting, Data, Digital, Cloud & DevOps and Software Engineering, delivers customized, end-to-end solutions that drive business value and growth.
Job Title: Sr. Analyst
Department: ITIP Voice & Video
About Business line/Function: ITIP
Position Purpose:



The team provides comprehensive support to the business across multiple voice systems, spanning 12 countries in Asia Pacific. The main responsibilities include Level 1 and Level 2 troubleshooting, business-as-usual (BAU) activities, and voice-related projects.
The team focuses on the day-to-day management and user support of Voice Recording Systems infrastructure, ensuring seamless operation and troubleshooting. The team also participates in projects related to voice services, driving innovation and improvement.
Notably, the team is responsible for managing two key voice recording systems: Nice and Verba which capture a variety of channels: MS Team, Mobile providers, CISCO phones, IPC Turrets
The Voice recording engineers’ primary focus will be on the delivery of projects related to the Record Keeping perimeter (Enterprise and Trader Voice & Voice Recording), In addition to project work, the candidate will collaborate closely with the RK Ops team to manage

📌 Voice Network Engineer (Mumbai)
🏢 Synechron
📍 Mumbai