M365 Infrastructure SME / L3 Engineer

We’re Hiring | M365 Infrastructure SME / L3 Engineer | Pan India

We are looking for an experienced Microsoft 365 Infrastructure SME / L3 Engineer to take ownership of enterprise-scale Microsoft 365 tenant administration, identity, security, messaging, and collaboration workloads.

The ideal candidate should have robust hands-on experience in Microsoft 365 administration, Exchange Online, Microsoft Entra ID, Microsoft Teams, SharePoint Online, OneDrive, email infrastructure, and migration projects. This role will primarily focus on L3 support, complex troubleshooting, administration, and ensuring the stability and security of Microsoft 365 environments.

Location : Pan India
Experience : 10–16 Years
Employment Type : Full-time

Key Responsibilities

Microsoft 365 Administration
Administer and manage enterprise Microsoft 365 tenants and core workloads.
Manage mailboxes, distribution lists, shared mailboxes, groups, and Microsoft 365 licenses.
Perform user provisioning, de-provisioning, access management, and license allocation.




Troubleshoot complex Exchange Online and Microsoft 365 production issues.
Monitor service health and proactively identify and resolve tenant-level issues.

Identity & Security
Manage Microsoft Entra ID (formerly Azure AD) administration and identity services.
Configure and troubleshoot Multi-Factor Authentication (MFA).
Configure and support Single Sign-On (SSO) for enterprise applications.
Troubleshoot application SSO and authentication-related issues.
Work with identity, access, and security teams to maintain secure enterprise environments.
Support enterprise identity and access management policies and controls.

Messaging & Email Infrastructure
Manage and troubleshoot Exchange Online and enterprise messaging services.
Troubleshoot email delivery, mail flow, SMTP relay, connectors, and authentication issues.
Investigate mail delivery failures, NDRs, routing issues, and other complex messaging problems.

📌 Infrastructure SME (Bengaluru)
🏢 Berribot
📍 Bengaluru