TMS Global, part of DS Smith, is a global leader in retail display, print and packaging solutions, operating across 97 markets worldwide. Our international community of more than 300 colleagues across APAC, LATAM, EMEA and North America partners with some of the world's leading brands to deliver cutting-edge and sustainable solutions.
About the role
This is an exciting opportunity for an experienced Account Manager to take ownership of a key client relationship, working closely with stakeholders, suppliers and internal teams to deliver high-quality print and display solutions. You'll play a pivotal role in driving operational excellence, commercial performance and innovation within the account.
This permanent position is based onsite with our client in Mumbai, India.
Key responsibilities include:
Manage operational financial performance for campaigns, projects, and jobs.
Drive cost efficiencies and identify gainshare opportunities.
Ensure contractual commercial obligations are met.
Assign work to Production Support, ensuring compliance and operational management.
Provide technical and operational support to client stakeholders.
Partner with vendors to ensure client requirements and service level agreements are consistently achieved.
Support the implementation of recent service lines into assigned accounts.
Ensure contract compliance, best practices, and service execution.
Maintain accurate data and reporting to support internal and client business requirements.
Identify innovation opportunities within assigned contracts.
Work with the Client Services Director to present compelling proposals to enhance and develop TMS offerings.
About you
You are a proactive and commercially minded Account Manager with a passion for delivering exceptional client service. You thrive in a fast-paced environment, enjoy building robust stakeholder relationships, and are motivated by finding innovative, cost-effective solutions. With a strong background in print and display, you can conf
📌 Account Manager (Mumbai)
🏢 Total Marketing Support
📍 Mumbai
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