Nouria is a growing premium fashion brand, and we’re looking for a *mid-level Operations Manager* to take ownership of the backend engine that keeps our business running seamlessly.
This is a hands-on, ownership-driven role for someone who enjoys building systems, solving problems, creating structure and making operations more efficient in a fast-growing fashion/D2C environment.
The Role
As the Operations Manager, you will be responsible for managing and improving Nouria’s *end-to-end operational processes* — from inventory and order fulfilment to logistics, ERP management and cross-functional coordination.
You will work closely with management and multiple teams to ensure that operations run smoothly, efficiently and with clear accountability.
This is not just an execution role. You will be expected to *identify gaps, build processes, implement systems and continuously improve the way we operate.*
* Managing *order processing, fulfilment, returns, exchanges and RTOs*
* Coordinating with warehouse and logistics partners to ensure timely and accurate fulfilment
* Managing and improving our *operations ERP and backend systems*
* Developing, documenting and implementing *SOPs* across operational functions
* Coordinating with *production, warehouse, customer service, finance and other teams*
* Identifying operational gaps and implementing efficient solutions
* Ensuring smooth flow of information and timely execution across departments
* Preparing operations for *current collection launches, campaigns, sales and high-volume periods*
* Tracking operational performance and ensuring accountability across teams
* Monitoring operational costs and identifying opportunities for improvement
* Creating operational reports and dashboards for management
* Building processes that make operations *more structured, e
📌 Operations Manager (Mumbai)
🏢 nouria
📍 Mumbai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.