Are you a Service Engineer passionate about Technical Service for cutting-edge healthcare products? If so, this opportunity could be for you Join us in at B. Braun in India, a leader in the medical devices industry, where your skills and experience will be recognized and celebrated. Take the next step in your career with us and help shape the future of healthcare
As a Service Engineer at B. Braun Group you will play a vital role maintaining efficient production processes for the manufacturing of our high-quality medical products.
Key Responsibilities
Troubleshooting and identifying solutions to resolve system issues, spares ordering and replacing.
Complaint Management : Attending to Service complaints, Taking ownership of customer issues reported and seeing problems through to resolution
Pre Sales Support and Installation of Medical Equipments.
Service Revenue : Achieve Service targets through sale of Contracts, Consumables and Spares
Accountable for AR collection, Reduce TAT for Service, doing Preventive maintenance on time and keep records for the same
Care & Maintenance to be carried out as per schedule.
Follow SOP for Opening, attending calls and closing them on time
Proper escalation of unresolved issues to the appropriate internal teams
What you will bring to the team:
Show Trust, Value Diversity, Be Accountable to performance delivery.
Initiative and execution towards active learning in order to be competitive and effective.
Ability to plan logically and conduct numerical analysis.
Innovativeness and ability to drive ideas and change and include different perspectives.
Positive influencing skills and ability to act with customer focus in order to achieve in clinic leadership.
Excellent written, communication & listening skills and empathy.
Stake holder management
Demonstrate performance and result orientation and utmost integrity , equity.
Graduate or Diploma Holder in Biomedical/Electronics/Electrical/Instrumentation/Industrial Electronics.
Any other Grad
📌 Service Engineer (Hyderabad)
🏢 B. Braun Group
📍 Hyderabad
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