Why UKG
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, advantages you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
The role of the Manager, Services Architects is responsible for leading a team of Services Architects who partner with clients and the UKG Sales organization to develop services solutions that meet customer business needs. This role provides leadership, coaching, and operational oversight to ensure the team delivers high-quality services solutions while supporting revenue growth and an exceptional customer experience.
The Manager,
Services Architects is expected to maintain a thorough knowledge of UKG's services, practices, and implementation methodologies while partnering closely with Sales, Services Delivery, and other cross-functional teams. This position is responsible for developing team capability, driving operational excellence, managing team performance, and ensuring consistent execution across services opportunities. The manager serves as the primary leader for the Services Architect team while fostering collaboration, continuous improvement, and successful business outcomes.
Primary Responsibilities
Lead, coach, and develop a team of Services Architects through regular coaching, performance management, career development, and talent planning.
Partner with the UKG Sales organization and Services leadership to support the pursuit and successful close of services opportunities.
Provide leadership and guidance to the Services Architect team
📌 Mgr. Services Architects (Pune)
🏢 Ukg
📍 Pune