Role Description

Role Overview

The CyberArk Operations Engineer will be responsible for the operational support and administration of the CyberArk Privileged Access Management (PAM) platform. This role focuses on privileged account lifecycle management, platform stability, secure access operations, and day-to-day platform support. In addition to business-as-usual (BAU) operations, the engineer will contribute to platform enhancements, CyberArk Endpoint Privilege Manager (EPM) policy implementation, and minor engineering initiatives to improve the overall PAM setting.

Key Responsibilities

Provide operational support and administration for the CyberArk PAM platform.
Manage privileged account onboarding, Safe creation and maintenance, and policy configurations.
Troubleshoot CPM password rotation issues and privileged access-related incidents.
Administer PVWA, including user access management and configuration support.
Provide operational support for PSM and CyberArk Endpoint Privilege Manager (EPM).
Execute standard operating procedure (SOP)-based onboarding of platforms, systems,



and privileged accounts.
Perform minor PAM enhancements, configuration updates, and operational improvements.
Design, implement, and optimize CyberArk EPM policies for:
Local administrator rights management
Application privilege elevation
Application control
Endpoint privilege management and security governance
Support onboarding of new applications, platforms, and privileged account use cases beyond standard operational activities.
Assist with CyberArk platform upgrades, feature enablement, policy enhancements, and continuous service improvements.
Support operational issues related to secrets management, including:
Client secret rotation failures
SSL certificate propagation issues
Investigate production incidents, perform root cause analysis (RCA), and coordinate resolution with application and infrastructure teams.
Maintain operational documentation, SOPs, and knowledge base article

📌 CyberArk Operations Engineer (Bengaluru)
🏢 UST
📍 Bengaluru