Experience: 1 year - 2 years
Work location: Chennai
Languages: Hindi (Mandatory)

Role Summary

We are looking for a proactive and customer-focused Presales Executive to engage with inbound leads, understand their business requirements, qualify prospects, and coordinate product demonstrations with the Sales team. This role is ideal for candidates with 1 year - 2 years of experience who possess strong communication skills and are passionate about consultative selling, customer engagement, and leveraging AI tools to improve productivity and sales effectiveness.
Core Responsibilities

1. Lead Engagement & Qualification
Connect with inbound leads from website enquiries, marketing campaigns, and demo requests in a timely and professional manner.
Understand customer business needs, pain points, and team requirements to determine product fit.
Position the company's solutions, including AI-powered capabilities, based on customer challenges rather than product features.
Qualify leads and ensure only sales-ready prospects are passed to the Sales team.
2. Demo Coordination & Sales Handoff




Schedule product demonstrations between qualified prospects and the appropriate Sales Consultant.
Coordinate demo timings based on consultant availability, customer preferences, and business requirements.
Ensure a seamless handover by sharing complete lead qualification details with the Sales team.
3. Lead Follow-up & Pipeline Management
Follow up with current enquiries, missed connections, demo no-shows, and rescheduled meetings.
Use AI tools and CRM insights to prioritize outreach and personalize customer communication.
Maintain healthy lead engagement throughout the presales lifecycle.
4. CRM Management & Documentation
Record all customer interactions, qualification notes, and lead status updates accurately in the CRM.
Maintain clean and up-to-date lead records in accordance with company processes and SOPs.
Ensure complete documentation for smooth collaboration across teams.
5. Reporting & Cro

📌 Pre Sales Executive (Chennai)
🏢 Lystloc
📍 Chennai