Vice President – Total Rewards

Location: India (with global exposure – India, Philippines, USA)
Function: Human Resources
Reports to: Chief People Officer

Role Purpose
The Vice President – Total Rewards will be responsible for building and institutionalizing a scalable, compliant, and data-driven rewards ecosystem for all 3 countries for Knack RCM. This role will drive compensation strategy, benefits, statutory compliance, and reward cycles, ensuring alignment with business growth, productivity metrics, and market competitiveness.

Key Responsibilities
1. Compensation & Benefits Strategy and Design
- Design, evaluate, and continuously improve pay structures, salary bands, and incentive frameworks aligned to business goals and industry benchmarks.
- Lead compensation benchmarking through participation in market surveys and external data sources.
- Build and manage retention strategies including critical talent compensation, variable pay design, and special incentive plans.
- Drive salary structuring and harmonization across roles, levels,



and geographies as the organization scales.
- Lead job architecture and role levelling – build a career framework design
- Partner with business leaders to align rewards with productivity, performance, and profitability metrics.

2. Benefits Management
- Design and manage cost-effective and competitive benefits programs that support employee well-being and retention.
- Own end-to-end benefits administration, including health insurance, term insurance, enrolments, renewals, and vendor management.
- Manage employee claims processes in partnership with brokers/insurers, ensuring timely resolution and high employee satisfaction.
- Develop and administer employee benefits programs related to wellness initiatives, leave advantages, and other employee welfare schemes.
- Ensure compliance with applicable labour laws, tax requirements, statutory benefits, internal policies, audit standards, and data privacy requirements.
- Continuously evalu

📌 Vice President (Mumbai)
🏢 Knack RCM
📍 Mumbai