Meet Our Team

PegaSystems is seeking Client Success Journey Designers who partner with executives and product/delivery teams to design and realize measurable client outcomes. You will blend strategy, service design, strong negotiation, and storytelling to align stakeholders, shape outcome-led roadmaps, and guide squads from vision to value—ensuring adoption, satisfaction, and sustained impact.

Picture Yourself At Pega

Pegasystems is seeking Tech Project / Program managers to join our dynamic team of Delivery Leaders at multiple levels.

Co-design the client success journey—from vision to value —using the blueprints, journey maps, and testable value hypotheses as a Solution Designer.
Champion Pega Blueprint based Rapid Delivery
Deliver engagements to agreed client scope, timescales, budget, and quality metrics, as well as assisting clients to achieve the expected ROI.

At Pega, we actively explore and embrace emerging AI capabilities with curiosity, responsibility, and a drive for meaningful innovation.



You will work in an setting where AI‑enabled tools are used to enhance learning, improve engineering efficiency, and support better decision‑making across the cloud platform.

We expect engineers to apply critical thinking to all AI‑generated outputs—validating accuracy, quality, and relevance before applying them in production environments. We view AI maturity as a spectrum, progressing from foundational adoption toward more strategic, advocacy‑driven integration, and you will play an active role in that journey.

What You'll Do At Pega

Typically be involved in between one and two projects, including Pega, partner, or client-led implementations
Deliver engagements to agreed client scope, timescales, budget, and quality metrics, as well as assisting clients to achieve the expected ROI
Drive account hygiene (timely and accurate contractual documentation, Project Status Reports (PSRs), Engagement Status Dashboards (ESDs), forecasts, and A/R collections)
Act as a

📌 Associate Project Delivery Leader (Kolkata)
🏢 Pegasystems
📍 Kolkata