Build Strategic Customer Relationships with GoML
At GoML, we build cutting-edge Generative AI, AI/ML, and Data Engineering solutions that help businesses unlock the value of their data, automate intelligently, and create transformative AI-powered experiences.
Our mission is to bridge state-of-the-art AI technology with real-world enterprise applications, helping organizations innovate faster, make smarter decisions, and scale production-grade AI solutions.
We are looking for an AI Engagement Specialist to own and grow relationships with key customers. This role combines Customer Success, Account Management, and engagement leadership, acting as the bridge between customers and GoML’s Sales, Pre-Sales, Delivery, Engineering, and Leadership teams.
You will own the customer journey from Sales-to-Delivery handover and onboarding through project delivery, UAT, adoption, renewals, and account expansion. You will ensure engagements remain aligned with customer goals, proactively remove blockers, manage risks and expectations, and drive long-term customer value and growth.
Why You? Why Now?
As enterprises accelerate AI adoption, they need more than technology—they need trusted partners who understand their goals, align stakeholders, anticipate risks, and ensure AI solutions generate measurable business value.
This role is ideal for someone who enjoys managing complex customer relationships, coordinating cross-functional teams, solving business and delivery challenges, and identifying opportunities to grow strategic accounts.
You should also be curious about technology and interested in understanding how AI, ML, Generative AI, Data Engineering, cloud, and related technologies can solve customer problems.
What You’ll Do
First 30 Days: Foundation & Account Understanding
Develop a robust understanding of GoML’s Generative AI, LLM, Agentic AI, AI/ML, and Data Engineering offerings, customers, engagement model, and delivery processes.
Understand active accounts, projects, sig
📌 AI Engagement Specialist (India)
🏢 goML
📍 India