Company:A Large Global Organization
Key Skills: ServiceNow, IT Service Management (ITSM), Workflow Automation, Process Automation, System Integration, Project Management, ITIL, Agile
Roles & Responsibilities:
Lead ServiceNow development and configuration activities for ITSM and workflow automation solutions.
Design and implement workflows and process automation based on business requirements.
Manage ServiceNow integrations with external applications.
Plan and deliver ServiceNow enhancements, releases, and implementations.
Lead, mentor, and manage ServiceNow development teams to ensure quality delivery.
Collaborate with business and technical teams to improve ServiceNow solutions and processes.
Experience Required:
10-12 years of experience in ServiceNow development and delivery leadership.
Solid hands-on experience with ServiceNow platform and ITSM modules.
Experience in workflow design, process automation, and integrations.
Proven experience managing development teams and ServiceNow projects.
Good understanding of ITIL processes and Agile methodologies.
Strong communication and stakeholder management skills.
Education: Any Post Graduation, Any Graduation