Position Title: Field Breakfix Engineer
Specialisation: Server Hardware Breakfix – Dell, HP/HPE, Lenovo/IBM
Locations: Mumbai (multiple sites incl. WTC area, East Mumbai, Mahape Navi Mumbai, Goregaon) and Bangalore (Sarjapur / Marathahalli / Outer Ring Road)
Engagement: Full time, via Employer of Record (EOR)
Experience: Minimum 3 years hands-on server hardware breakfix
Probation: 3 months, on full salary
Shift Pattern: Rotating shifts, 10:00–22:00, 10 hours/day, 4 days on / 3 days off (incl. weekends)
Standby: Rotating weekly standby (Mon–Sun); overtime claimable when activated
Allowance: Standby allowance equal to 1 hour of base pay per day
Benefits: Per India statutory guidelines

Role Overview
We are seeking a hands-on Field Breakfix Engineer to diagnose and physically repair enterprise server hardware on-site at client data centres. This is a dedicated breakfix role, not a data centre operations or monitoring role.
The right person is a genuine hardware fixer – someone who personally identifies faulty components and replaces them, in the style of a Dell, HP/HPE,



or Lenovo field service engineer. Candidates whose experience is primarily data centre operations, monitoring, ticketing, or logging warranty calls with the OEM are not suitable. We need engineers who do the physical breakfix themselves.
Ideal candidates come from a System Integrator (SI) or an Authorised Service Provider (ASP) for Dell, HP/HPE, or Lenovo, where the day-to-day work is full hands-on breakfix – diagnosing and replacing faulty server parts across many machines and sites.
What This Role Is (and Is Not)
This role IS
Hands-on physical repair of enterprise servers – diagnosing faults and replacing failed components.
Field service / breakfix engineering in the style of a Dell / HP / Lenovo hardware engineer.
Component-level work: system boards, CPUs, memory, RAID controllers, backplanes, PSUs, drives, and more.
This role is NOT
A data centre operations, monitoring, or NOC role.
A role focused o

📌 FIELD BREAKFIX ENGINEER, HP/HPE, Lenovo/IBM, Bangalore, Dell, Data Centre Technical Operations (Bengaluru)
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