Job Summary

Sr Consultant will design and implement advanced agentic AI solutions that optimize business processes for global clients in a hybrid work model with day shifts and no travel requirement. The role focuses on applying deep AI expertise to complex enterprise problems while leveraging optional telecom billing and revenue management domain exposure to deliver measurable value and scalable outcomes that support the company mission and broader societal innovation.

Responsibilities

Drive end to end design of agentic AI solutions that address complex enterprise challenges by translating client objectives into robust AI agent workflows that deliver measurable business value and operational efficiency in a hybrid work workplace.
Lead detailed analysis of existing business processes to identify opportunities where agentic AI agents can automate decisions tasks and interactions thereby improving accuracy reducing manual effort and enhancing user experiences across multiple business functions.




Develop comprehensive solution blueprints for agentic AI systems including definition of agent roles interaction patterns data flows and orchestration logic to ensure solutions are scalable secure and aligned with organizational standards.
Coordinate closely with cross functional teams including data engineering cloud operations and security to ensure agentic AI solutions integrate smoothly with existing platforms and follow governance policies and compliance requirements.
Conduct structured discovery and requirement workshops with client stakeholders to understand business goals constraints and success metrics and then refine agentic AI use cases into clearly prioritized implementation backlogs that guide delivery teams.
Oversee configuration and tuning of AI agents including goal setting tool selection prompt optimization and memory strategies so that each agent performs reliably under real world conditions and produces consistent high quality outcomes.
Mentor junior con

📌 Sr. Consultant (Chennai)
🏢 Cognizant
📍 Chennai