Job Description
Managing the Internal Customer i.e. the Employees-
• To ensure smooth handling of travel arrangements for all CRISIL locations, both within India and overseas.
• To ensure that all employees receive their travel tickets, hotel bookings, car rentals, fleet arrangements, bus bookings, foreign exchange, insurance, and visas in a timely manner.
• To closely monitor and ensure smooth handling of Travel arrangements for CIP/VIP employees as well the Board of Directors.
• To work closely with our designated Travel Management Company (TMC) and logistics partners to ensure the highest level of customer service, while streamlining operations to maximize efficiency and effectiveness.
• To arrange and manage off-site events with the highest level of service, negotiating competitive deals to ensure a seamless and cost-effective experience for our clients.
• To consolidate travel arrangements at international offices under the corporate group,
streamlining the process and ensuring complete implementation of our travel policy globally to achieve consistency and cost savings.
Travel Operations-
Accommodation
1. Ensure cost efficiency and quality control for hotels by regularly reviewing hotels across India, consolidating hotel accommodations with aggregators to bring about cost savings and simplify vendor management, thereby enhancing the overall travel experience.
2. To tie up with high quality Service Apartments in all the locations with high traffic. This should bring down the accommodation cost, at the same time maintain the highest standards of service for Employee satisfaction.
3. Drive continuous improvement of Hotel programs.
4. Explore and Tie up with Valuable properties for business MICE requirements.
Travel by Surface
1. Cost Efficiency & Quality Control for ad hoc cabs, fleets for employee transportation, Buses, etc.
2. To get regular feedback from Business and to
📌 Associate Director (Mumbai)
🏢 Crisil
📍 Mumbai
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