Location: Bhayla, Bavla Taluka - Gujarat
Position: Hardware & Networking Engineer (L1 Engineer)
Experience: 1–3 Years
Location: On-Site / Client Location
CTC: ₹3.60 LPA – ₹4.00 LPA
Working Days: 6 Days a Week
Weekly Off: Sunday
About the Role:
We are looking for an L1 Engineer to provide first-level IT infrastructure and technical support at our customer’s in office location. The candidate will be responsible for monitoring, troubleshooting, and resolving day-to-day technical issues related to networking, desktop operating systems, hardware, and desktop applications.
The ideal candidate should have good troubleshooting skills, basic network support knowledge, and the ability to work independently at a customer site.
Key Responsibilities
Provide L1 technical support for day-to-day IT infrastructure and user-related issues.
Monitor and troubleshoot basic network connectivity and network-related issues.
Provide support for LAN, WAN, switches, routers, Wi-Fi, IP configuration, and basic TCP/IP troubleshooting.
Install, configure, and troubleshoot Windows Desktop Operating Systems.




Troubleshoot desktop hardware, peripherals, printers, scanners, and other IT devices.
Install, configure, and troubleshoot desktop software and applications.
Handle basic user account, system configuration, and access-related issues.
Identify and resolve hardware, software, and network issues within the defined SLA.
Escalate complex or unresolved issues to the appropriate L2/L3 support team.
Maintain proper documentation of incidents, troubleshooting activities, and resolutions.
Perform routine system checks and ensure smooth functioning of IT infrastructure at the site.
Coordinate with the customer’s IT team and internal support teams whenever required.
Follow organizational IT policies, procedures, and security guidelines.

Required Skills
Networking – Must Have
Good understanding of Networking fundamentals.
Basic knowledge of LAN/WAN, TCP/IP, DNS, DHCP, IP addressing, and Wi-Fi.
Basic trouble

📌 Hardware Network Engineer (Bavla)
🏢 TM Solutech
📍 Bavla