HyFun, a leading brand in frozen food in India with exports to more than 50+ countries, is seeking to strengthen its Marketing Team. We are looking to fill the Executive or Senior Executive Trade Marketing position based in Ahmedabad.
Position/Profile Title: Executive or Senior Executive Trade Marketing
Grade: Executive or Senior Executive
Experience: 1 to 5 years
Location: Thaltej, Ahmedabad
Essential Area of Expertise:
Handle customer queries, feedback and complaints, ensuring timely and effective resolution, maintain reports, documentation and execution tracker
Trade marketing (Support the team in marketing operations)
Competitor tracking
Coordinate and execute on-ground activations, sampling & promotional initiatives
Vendor management including coordination, execution and follow-ups
Verbal and written communication skills
Desired Area of Expertise:
Trade marketing
Valuable coordination and follow-up skills
Ability to manage multiple activities and deadlines
Customer-centric approach with good problem-solving ability.
Critical/Special Exposure:
Experience in FMCG, Food & Beverage, Foodservice or related industries will be preferred.
Exposure to customer complaint handling and customer service processes.
Exposure to trade marketing, BTL activities, market activation or on-ground marketing will be an added advantage.
Candidates with a combination of Customer Support + Marketing Coordination experience will be preferred.
Purpose of the position:
The role will be responsible for supporting the Trade Marketing initiatives along with managing customer queries, complaints and service requirements. The incumbent will work closely with the Marketing, Sales and Customer Service teams to ensure effective execution of marketing activities, customer engagement, market feedback and timely resolution of customer concerns. The role will involve a combination of customer support, trade marketing coordination, market activation, and on-ground execution.