Job Purpose
To manage and support airline engineering services and applications by ensuring seamless access, software distribution, data synchronization and integration between various OEM systems and airline operational platforms. The role focuses on maintaining system availability, coordinating with OEMs and internal stakeholders, troubleshooting technical issues, managing software and data updates, and ensuring productive utilization of OEM digital solutions to support aircraft maintenance and operational activities.
Configure, manage & maintain Windows Servers and Desktop/Laptop used for Aircraft maintenance activity.
Managing OEM Application Version upgrades and OS upgrades.
Support for Applications issues as per OEM SOP.
Support for Business User as per OEM Solutions like Boeing e-Enabling, Airbus e-Ops, AMOS, Teledyne Controls and other engineering systems.

Key Accountabilities

Administer and support Boeing e-Enabling applications (including MyBoeingFleet (MBF), Airplane Health Management (AHM), Toolbox Remote (TBR)) and other Boeing digital services.




Administer and support Airbus e-Ops, AMOS, Teledyne Controls and other engineering systems.
Manage user access provisioning, modifications and revocations in compliance with company policies and OEM requirements.
Coordinate with OEMs and internal stakeholders for software releases, service bulletins, data package updates, and system enhancements.
Monitor and maintain Boeing data interfaces, ensuring successful transmission, receipt, and synchronization of operational and maintenance data.
Troubleshoot and resolve technical issues related to engineering applications, connectivity, data transfer and system integrations.
Liaise with Engineering, Technical Publications, Maintenance, IT and OEMs support teams to ensure uninterrupted service availability.
Track and manage incidents, service requests, and problem tickets to ensure timely resolution and compliance with service levels.
Support continuous improvement ini

📌 Aviation IT Specialist (Gurugram)
🏢 Air India
📍 Gurugram