The Service Excellence Specialist (SES) plays a critical role in driving
operational excellence and enhancing customer experience across wholesale
banking services. This role involves close collaboration with internal
stakeholders to identify service gaps, streamline processes, and implement best
practices that align with the bank’s commitment to delivering superior service
quality.
📌 Service Excellence Specialist-WBG HO (Mumbai)
🏢 Kotak
📍 Mumbai
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