Senior Product Manager Location: Hyderabad, India (Hybrid)
About the Company
At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands we've been helping people do just that for over 25 years. With recent investment we're now on a mission to build a current range of digital products and services that will make moving money Internationally for Real Estate purchases even easier. We're on a mission to become the solution for Real Estate payments everywhere. To do this, we are transitioning our business from a horizontal FX platform to a verticalized, embedded software company, as we look to the future and Redpin 2.0. As part of this mission, we're thrilled to announce we are open a new office in Hyderabad We're recruiting for several Engineering roles covering front end (React.js) features.
About the Role
Our Operations teams such as Payment Ops, Compliance Ops, Customer Ops & treasury Ops have multiple portals and we want to unify all of them.
There is no dedicated product owner for stakeholder intake.
Similarly the Client operations does not have a dedicated product support to capture and identify the issues, prioritize them.
Currently the platform roadmap is managed informally across multiple teams without clear ownership.
We are seeking a Senior Product Manager, Platform to fill this critical gap. This person will be the strategic partner to SRE, Operations and Core Platform Engineering, ensuring the platform runs reliably, the right work gets prioritized, and business stakeholders have a clear intake path.
What You Will Do
- Build a new Admin Tool bringing multiple operations groups together.
- Own Site and Platform Reliability Goals
Define and maintain SLOs (Service Level Objectives) and SLIs (Service Level Indicators) for all customer-critical flows.
Stakeholder management - work with various stakeholders within operatio