Job Description Position Overview
We are looking for a responsive and customer-focused Customer Support Executive to manage day-to-day customer interactions for ILEM Japan across email, social media, and calls. The ideal candidate will be prompt, empathetic, and detail-oriented, ensuring every customer query is resolved efficiently while also supporting cart recovery efforts to help convert open carts into completed orders.
Roles & Responsibilities
● Manage customer queries received through emails, social media, and calls, ensuring timely and accurate responses
● Assist in addressing open cart calls, proactively reaching out to customers to help complete pending purchases
● Resolve order, product, shipping, and
📌 Customer Support Executive (Sabarmati River)
🏢 ILEM JAPAN
📍 Sabarmati River
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