Job Description HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 18th July 2026 (Saturday)
Walk-in Drive Details:
Date: 18th July 2026 - Saturday
Location: HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119.
Time: 11AM - 3PM
HR Contact Name: Judith
We are hiring Associates/ Analyst for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling)
Role Detail
- Work Location: Sholinganallur
- Designation: Associate/ Analyst
- Process: Inbound Call
- Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 7 yrs
- Education Eligibility: 12th Pass / Any Graduate / Postgraduate

Key Responsibilities:
- Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
- Handle inquiries related to products, services, data, and client accounts
- Manage multiple client queries efficiently using workflow tools
- Maintain accurate records of customer interactions in internal systems
- Collaborate with internal teams to resolve client issues effectively
- Ensure client satisfaction with service excellence and a customer-first approach

Regards
Judith

📌 HCLTech is hiring for International contact Center (Chennai)
🏢 HCLTech
📍 Chennai