Senior Product Support Engineer (Vasanthanagar)

Senior Product Support Engineer (Vasanthanagar)

12 Aug
|
ColorTokens
|
Vasanthanagar

12 Aug

ColorTokens

Vasanthanagar

Job Description About ColorTokens:
At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen - but with our cutting-edge ColorTokens XshieldTM platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected.
Our innovative platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester WaveTM: Microsegmentation Solutions (Q3 2024), ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions. Join us in transforming cybersecurity. Learn more at
Our culture:
We foster an workplace that values customer focus, innovation, collaboration, mutual respect,



and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously.
Self-starters and highly motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of the world's impactful organizations - be it a children's hospital, or a city, or the defense department of an entire country.
Role Description:
We are looking for a highly skilled Senior Technical Support Engineer (L3) to join our Product Support Engineering team. This role is far beyond traditional technical support. You will serve as the highest level of technical escalation for complex customer issues, owning deep troubleshooting, root cause analysis, product validation, and engineering collaboration. You will work directly with enterprise customers, Engineering, Product Management, and Customer Success to resolve critical issues, improve product qualit

📌 Senior Product Support Engineer (Vasanthanagar)
🏢 ColorTokens
📍 Vasanthanagar

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