Job Description Department - Professional Services EMEA, Technology Enterprise
At Randstad Enterprise our technology experts are dedicated to technology solution ownership with a can-do growth mindset. We are eager to work with all stakeholders to quickly resolve issues and find better ways of working. Made up of experienced experts and professionals, the technology enterprise team takes excellent pride in providing practical technology solutions worldwide. The support structure is underpinned by squad-based methodology. Our squads are scalable teams which work across functional areas to achieve an end goal. Our squads consist of technology leaders, business analysts, data analysts and technology service level all working together to support our customers.
Initial issue management lines are transparent through squad-based client portfolio ownership. The
methodology is also agile and scalable, calling on the expertise of various squad members and even working across squads to achieve the best possible solution for end users. The methodology does not stop at issue resolution.
Continuous improvement, optimisation and learning are key to our service delivery strategy.
Purpose of the job
The senior technology project manager provides an outstanding service with his/her expertise that is customer focused and drives improved organisational performance. The senior technology project manager applies to the team but also to other operational experts and officers within the organisation.
For example: by being a mentor, onboard and the ability to train new colleagues, lead meetings and design business processes.
In summary, the purpose of the role is to provide technology leadership as part of the technology
leadership chapter within the squad based structure of the technology enterprise department. In
particular leading a squad with its associated customer portfolio and leading or providing assurance for the technology related workstreams for projects.
Key performance indicators
● devel