Job Description *PLEASE FOLLOW OUR AUVIDAX LINKEDIN PAGE* Work Mode: 100% Remote – Work From Anywhere Engagement: Long-Term Contract Compensation: ₹160 per hour Work Schedule: US Business Hours Client Base: US Experience: Customer support experience preferred; exposure to US/UK clients is an advantage. What You'll Be Doing As a Remote Customer Support Agent, you will represent our clients and provide professional, friendly, and efficient support to their customers. Key Responsibilities Handle customer interactions professionally and courteously. Respond to customer queries and provide accurate information. Build positive relationships with customers through excellent communication. Understand customer concerns and identify appropriate solutions. Maintain accurate records of customer interactions when required. ⚡ Resolve issues efficiently while maintaining a high standard of customer service. Communicate confidently with US-based customers and clients. Follow client-specific processes, guidelines, and service standards.



Maintain professionalism and confidentiality while handling client information. Consistently meet quality, productivity, and customer-service expectations. ⭐ What We're Looking For We're looking for individuals who are reliable, professional, articulate, and comfortable working independently in a remote setting. Essential Requirements ️ Excellent English Communication Strong spoken and written English is a must . You should be comfortable communicating with US customers and understanding different accents and communication styles. Your Own Windows 11 Laptop Windows 11 operating system Minimum 12 GB RAM Reliable, high-performance system suitable for remote work High-Speed Internet Minimum 75 Mbps internet speed Stable and reliable connection is essential for uninterrupted customer support. ️ Dual Monitor Setup – Mandatory One additional monitor setup is required. Laptop/system must support an additional monitor. HDMI connectivity is required. US W

📌 Remote Customer Support Agent (Bengaluru)
🏢 Auvidax
📍 Bengaluru