Job Description Job Title: Client Relationship Executive About the Role We're looking for a personable, proactive Client Relationship Executive to be the primary point of contact between SAM and our clients. This role suits someone who's great with people, quick on follow-ups, and genuinely invested in client satisfaction. Key Responsibilities Serve as the single point of contact for assigned clients on day-to-day operational matters Conduct regular client visits/calls to gather feedback and address concerns Coordinate with internal teams (operations, QA, HR) to resolve client complaints promptly Track and follow up on open issues until closure; ensure timely escalation where needed Maintain client records, visit reports, and communication logs in Excel/app-based tools Build robust, long-term relationships to ensure client retention and satisfaction Identify opportunities for upselling/cross-selling additional services Prepare periodic client satisfaction and

📌 Client Relationship Executive (Ludhiana)
🏢 Sukhniwas Administration & Maintenance (SAM)
📍 Ludhiana