Job Description Why This Role Matters
Sales Associates are the frontline revenue drivers of the store. This role directly impacts:
● Store revenue and conversion
● Customer experience and brand perception
● Average ticket size through consultative selling
You are not just selling products — you are helping customers visualize and build their homes.
What You Will Own
● Deliver exceptional in-store customer experience
● Drive individual sales targets and contribute to department goals
● Ensure solid product knowledge and consultative selling
● Maintain high standards of visual merchandising and store hygiene
● Support stock movement, replenishment, and availability
Key Result Areas
Sales & Revenue
● Achieve individual sales targets
● Drive add-on and upsell (attachment sales)
● Contribute to department revenue goals
Customer Experience
● Welcome and assist customers as per service standards
● Provide accurate product and promotion information
● Build trust and guide customers in purchase decisions
Store Operations
● Ensure merchandise is well displayed as per VM guidelines
● Maintain cleanliness, pricing accuracy, and display standards
● Support stock rotation and replenishment
Product & Learning
● Stay updated on product knowledge and new launches
● Complete training modules and apply learning on floor
Process Adherence
● Capture leads and customer data accurately
● Follow SOPs for store operations and service
What Success Looks Like
● Consistently achieves or exceeds sales targets
● High conversion rate and strong customer feedback
● Demonstrates strong product knowledge and selling skills
● Maintains excellent store presentation standards
● Actively contributes to team and store performance
Who Thrives in This Role
● Energetic, customer-focused individuals
● Strong communicators with selling aptitude
● People who enjoy interacting and influencing customers
● Fast learners with interest in home, décor, or lifestyle products
Eligibility Criteria Education
● Minimum: