Job Description Designation: Senior Manager – Travel Operations & Business
Location: Nariman Point
Experience: 15–20 Years
Employment Type: Full-Time
About Us
Our client is a newly launched travel services company backed by the legacy and trust of an international Perfume brand. We aim to provide comprehensive travel solutions for individuals, families, corporate clients, and groups, with a strong focus on exceptional customer service, operational excellence, and long-term relationships. As we build the business from the ground up, we are looking for an experienced travel qualified who can establish, lead, and scale the entire operation.
Role Overview
The Senior Manager – Travel Operations & Business will be responsible for setting up, managing, and growing all aspects of our client This is an entrepreneurial leadership role requiring someone who has successfully managed travel operations, built teams, developed supplier relationships, and driven business growth. The ideal candidate should be capable of independently running the business with complete ownership and accountability.




Key Responsibilities:
Business Setup & Strategy
• Establish operational processes, workflows, and standard operating procedures.
• Set up the travel agency from inception to full-scale operations.
• Identify growth opportunities across retail, corporate, and leisure travel segments.
• Develop business plans and revenue strategies.
• Ensure compliance with all applicable travel industry regulations.
Operations Management
• Oversee day-to-day travel operations.
• Manage domestic and international flight bookings.
• Handle hotel reservations, holiday packages, visas, travel insurance, forex coordination, cruises, and other travel-related services.
• Ensure smooth execution of customer itineraries and resolve operational issues promptly.
• Maintain high service quality and customer satisfaction.
Business Development
• Acquire and manage corporate accounts.
• Build relationships with airline

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