About the Role
We are looking for a strategic and hands-on leader to drive our mobile-first digital ecosystem across customers, partners, and internal stakeholders. This role will build and scale digital journeys across mobile apps, APIs, partner integrations, and self-service platforms — improving customer experience, speeding claims, and enabling recent digital revenue models. You will work closely with Product, Technology, Claims, Distribution, and External Partners to deliver a seamless, secure, and connected insurance experience.

Key Responsibilities
1️⃣ Strategy & Roadmap
Define the mobility and digital ecosystem roadmap across lines of business (health, motor, life, etc.).
Identify opportunities for new mobile journeys, super-app capabilities, and partner integrations.
Convert business goals into clear product requirements and feature backlogs.
2️⃣ Product & Experience Delivery
Own end-to-end mobile journeys: onboarding, e-KYC, policy issuance, renewals, claims, payments, support.
Work with UX/UI to design simple, intuitive app experiences.
Lead pilots, A/B experiments,



and adoption strategies.
3️⃣ Ecosystem & Partner Integrations
Build partnerships with: hospitals, garages, diagnostics, telematics
payment gateways & wallets
wellness & wearable platforms
verification & e-signature service providers
Oversee API integrations and data exchange frameworks.
4️⃣ Technology Collaboration
Work with Engineering to deliver scalable mobile platforms.
Ensure performance, security, and interoperability with legacy core systems.
Prioritize backlog, write user stories, and participate in sprint planning.
5️⃣ Data, Insights & Compliance
Use analytics to drive personalization, churn reduction, and digital adoption.
Track KPIs: app installs, engagement, claims TAT, conversion, NPS.
Ensure compliance with regulatory, privacy, consent, and cybersecurity standards.

Required Skills & Experience
6-10 years of experience in digital product / mobility / platform ecosystem roles (prefe

📌 Lead-Digital Ecosystem (Mumbai)
🏢 Magma General Insurance
📍 Mumbai