Job Title: Territory Sales Head – Luxury Retail (Jewellery Industry)

Location: Mumbai

Employment Type: Full-time

Industry: Luxury / Fine Jewellery

About The Role

We are looking for an experienced retail leader to head and scale the retail business across stores. The role will focus on new store opening planning, sales training and capability building, and end-to-end P&L; ownership to drive profitable growth and operational excellence within a modern fine jewellery brand specializing in sustainable, contemporary luxury designs.

Key Responsibilities

New Store Openings & Expansion
Plan and execute new store openings in line with the company's growth strategy
Conduct location feasibility studies and coordinate with cross-functional teams (merchandising, design, supply chain)
Oversee store setup, staffing, training, and go-live execution
Ensure new stores achieve targeted sales and operational benchmarks within defined timelines
Sales Training & Development
Design and implement structured sales training programs for store teams
Build product knowledge, selling skills,



customer engagement, and service excellence
Coach and mentor Store Managers and Sales Associates to improve performance
Drive a performance-oriented culture through regular reviews and feedback
Retail Operations & P&L; Management
Own and manage store-level P&L;, ensuring profitability and cost control
Monitor key metrics such as sales, margins, inventory turns, shrinkage, and staff productivity
Optimize store operations to improve revenue, efficiency, and customer experience
Ensure compliance with company policies, SOPs, and statutory requirements
Team Leadership & Performance Management
Lead, motivate, and develop multi-store retail teams
Set transparent targets and KPIs for stores and review performance regularly
Identify talent, support succession planning, and reduce attrition
Customer Experience & Brand Standards
Ensure consistent brand representation and visual merchandising standards across stores
Driv

📌 Territory Sales Head – Luxury Retail (Mumbai)
🏢 Neuraleap Group
📍 Mumbai