Job title: Associate Director, DAAI
We are seeking an experienced AI product owner to lead the strategy, development and optimization of a hyper personalization and lead recommendation platform. This role bridges business, data science, engineering and growth teams to deliver intelligent recommendation systems that improve customer engagement, retention and revenue outcomes.
The incumbent would be expected to innovate products/ solutions, define product strategies to ensure the product stays relevant in the ever-changing dynamics. This role holder is expected to driver Agentic AI solutions leveraging varied AIML technologies including ML/DL, LLM, RAG, Graph Neural Net to build the most sophisticated Recommendation Engines. The Role holder will also be expected to drive the experience of the product which includes seamless orchestration from requirements to code to data and models. The role holder will work in IWPB Chief Data & Analytics office to drive Hyper Personalised experience across app, email, web,



ads and CRM Channels and act as a definitive authority on recommendation logic ensuring that personalisation user experience are both high performing and ethically sound
In this role, you will:
Product Management
Own the AI product vision, strategy, and roadmap aligned to business outcomes and customer needs.
Translate business problems into clear product requirements, user stories, and measurable success metrics (OKRs/KPIs).
Partner with stakeholders across Technology, Data, Risk, Compliance, Operations, and Front Office to prioritise use cases and manage trade-offs.
Drive delivery through the full product lifecycle: discovery, MVP, launch, adoption, iteration, and scale.
Define operating model for the product (support, monitoring, incident management, model refresh cadence, and change control).
Product Innovation
Identify and validate recent AI opportunities (e.g., GenAI, predictive analytics, optimisation, NLP) through structured discovery and rapid prototyping.
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📌 Associate Director, DAAI (Bengaluru)
🏢 HSBC
📍 Bengaluru