Sr. Academics Counsellor || Altera Institute - Digiaccel Learning

At Digiaccel Learning and Altera Institute, we are on a mission to build the next generation of business leaders equipped for a digital and AI-first world. Today, we are known in the industry for our deep education expertise in domains such as eCommerce, Growth, Marketing, Brand, Product & AI. As a Program Expert in the Learner Success team, you will play a pivotal role in helping aspiring professionals make informed career decisions and unlock transformative learning opportunities.

This is a learner-centric role that goes beyond admissions and enrolments. You will serve as a trusted advisor and the first point of contact for prospective learners, understanding their career aspirations, professional challenges, and growth objectives. By guiding them towards the most suitable programs, you will help shape their educational journey and contribute directly to their long term career success.

You will work closely with cross-functional teams including Marketing, Product, Admissions, Career Services,



and Academic Operations to ensure a seamless learner experience - from the first interaction through onboarding and beyond. The ideal candidate is passionate about education, possesses strong interpersonal skills, and is motivated by creating meaningful impact in learners' lives.

Key Responsibilities
Learner Counselling & Career Guidance
Engage with prospective learners through calls, virtual meetings, emails, and other communication channels to understand their professional aspirations, learning needs, and career goals.
Provide personalized guidance on Digiaccel and Altera programs, helping learners identify the most relevant learning pathways based on their background and objectives.
Act as a trusted advisor throughout the decision-making process, addressing queries and enabling learners to make informed educational investments.
Build solid relationships with prospective learners by delivering a consulta

📌 Senior Academics Counselor (Gurugram)
🏢 Altera Institute
📍 Gurugram