About the Role
We are looking for passionate and result-oriented Academic / Admission Counsellors who can guide prospective learners through their decision-making journey. You will play a critical role in understanding learners’ career aspirations, recommending the right programs, and ensuring a seamless and high-quality admission experience.
What You’ll Do
• Counsel prospective students and parents through phone calls and video calls
• Understand learner profiles, career goals, and recommend suitable programs
• Clearly explain program structure, curriculum, outcomes, fees, financing options, and placement support
• Follow up with leads, nurture prospects, and close enrollments within defined timelines
• Maintain accurate and timely updates on CRM systems
• Collaborate closely with admissions and operations teams to ensure a smooth learner journey
• Meet and exceed daily, weekly, and monthly enrollment targets
• Handle learner queries and objections with empathy, clarity, and confidence
Eligibility & Skills
• Graduate in any discipline
• Minimum 2 years of experience in academic counselling or inside sales (preferred)
• Spoken fluency in any one of the following languages: Bengali / Hindi / English
• Excellent English communication skills (mandatory)
• Strong target-driven mindset with a learner-first approach
• Comfortable working in a rapid-paced, performance-driven environment
• Willingness to work 6 days a week
• Basic knowledge of CRM tools
• Proficiency in MS Office / Google Workspace