The Pre-Sales Executive is responsible for handling customer inquiries, qualifying leads, scheduling site visits, maintaining CRM records, and supporting the sales team in converting prospects into customers.
Key Responsibilities:
Handle inbound and outbound calls to prospective customers.
Generate and qualify leads from various marketing channels.
Explain project details, pricing, amenities, and payment plans to customers.
Schedule and coordinate site visits for interested prospects.
Maintain accurate customer records in CRM.
Follow up with leads regularly to maximize conversions.
Coordinate with the sales team for customer meetings and closures.
Prepare daily, weekly, and monthly lead status reports.
Ensure excellent customer experience throughout the pre-sales process.
Achieve assigned lead-generation and site-visit targets.
Requirements:
Graduate in any discipline.
1-4 years of experience in real estate pre-sales, telesales, or customer relationship management.
Excellent verbal and written communication skills.
Strong negotiation and customer-handling skills.
Knowledge of CRM software and MS Office.
Ability to work in a target-driven setting.
Key Skills:
Lead Generation
Customer Relationship Management (CRM)
Sales Coordination
Telecalling
Follow-up & Conversion
Communication Skills
Real Estate Sales Support