Senior Manager/DGM - Analytics & AI – Growth/CLM (IC Role)
Experience: 8–12 Years
About the Role:
We are looking for a highly experienced Analytics & AI professional to drive data, analytics, and AI-led initiatives for our Growth & CLM function.
This is a hands-on individual contributor role for someone who can independently solve complex business problems using analytics, AI, automation, and technology. The role will involve working closely with business and cross-functional teams to identify opportunities, build analytical solutions, automate processes, and drive measurable business outcomes.
The ideal candidate should combine robust technical depth with strong business understanding and be comfortable taking an initiative from problem identification through solutioning, implementation, and impact measurement.
Key Responsibilities:
Own complex analytics and AI problems across Growth and Customer Lifecycle Management (CLM).
Translate business problems into analytical frameworks, solutions, and actionable recommendations.
Drive the Data → Insights → Tracking → Optimization lifecycle for key business initiatives.
Build dashboards, tracking frameworks, performance monitoring systems, and automated reporting solutions.
Develop analytical and predictive models for customer segmentation, propensity, targeting, retention, campaign optimization, and growth opportunities.
Build AI/GenAI/Agentic AI-powered workflows to automate manual MIS, reporting, analysis, and operational processes.
Leverage Python, SQL, LLMs, APIs, and AI tools to build scalable solutions and improve productivity.
Explore and implement emerging AI capabilities to solve business problems and enhance existing analytics workflows.
Identify trends, patterns, and opportunities from large datasets and translate them into actionable business interventions.
Design and execute experiments, measure incremental impact, and continuously optimize business performance.
Work closely with Product, Business, Marketin
📌 Senior Manager/DGM (Noida)
🏢 Paytm
📍 Noida