At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together

What We Do…

We’re people who love technology but know that hoteliers just want things to be straightforward. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we’re the world’s leading open hotel commerce platform,



supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year.

Premium Services Services Consultant

It is the first point of contact for SiteMinder’s valued customers, in particular, our Enterprise VIP and Partner customers. As such, it is key to maintaining the SiteMinder brand.

Our VIP priority customers often have more complex requirements and integrations, requiring a higher level of case management to ensure that they receive outstanding levels of customer services. This role significantly contributes to the successful operational and quality KPI outcomes of the Service Desk.

What You'll Do...

Being a service champion for SiteMinder VIP customers and partners
Providing Level 2 technical support for all SiteMinder labeled products and services utilizing email, phone and other avenues as appropriate, with a primary focus on Enterprise VIP and Partner customers
Troubleshooting and diagnosing customer issues

📌 Premium Services Consultant (Pune)
🏢 Siteminder
📍 Pune