About Ethos
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.
About the role
Ethos is looking for an Insurance System Operations Analyst to join our Customer Experience team. In this role, you will play a key part in supporting our insurance operations team by triaging issues, documenting findings, and assisting with issues that impact the customer experience. You’ll collaborate with cross-functional partners to ensure our insurance policy workflows remain accurate, compliant, and customer-friendly.



This is an excellent opportunity for someone early in their insurance operations career who is eager to learn, is detail-oriented, and excited about helping Ethos maintain a high bar of service and operational accuracy.
Duties and Responsibilities:
Support the investigation of issues affecting the administration of Ethos insurance policies.
Help document operational incidents and assist in tracking trends and recurring issues.
Assist with internal triage of product and policy-related inquiries raised by customer-facing teams.
Collaborate with senior team members to communicate known issues and product changes to internal stakeholders.
Processing of financial and administrative tasks related to current launches and product stabilization.
Assist with quality assurance testing and validation of new features or updates to existing tools.
Execute defined manual procedures to ensure consistent service and compliance where au

📌 Insurance System Operations Analyst (Bengaluru)
🏢 Ethos Life
📍 Bengaluru