Customer Experience Manager (Karnataka)

Customer Experience Manager (Karnataka)

12 Aug
|
Unnati Anam Consultancy
|
Karnataka

12 Aug

Unnati Anam Consultancy

Karnataka

Job DescriptionUAC IS HIRING FOR GiLo
nAbout GiLo: At GiLo, we are building India's first Low GI staples brand focused on improving everyday food without changing eating habits. We are backed by a well-known global celebrity as a co-founder, who is actively involved in building the brand and business. We are in the early stage of building the company across sourcing, product, supply chain, and distribution. The focus is on building strong fundamentals and executing consistently in a fast-moving setup.
nWe're an early-stage company building our product, sourcing, supply chain, and distribution functions from the ground up. If you're excited by ownership, rapid execution, and building something meaningful, we'd love to meet you.
nWorking Model: On-site
nLocation: Bangalore, HSR Layout
nWork Week: Monday to Saturday
nTimings: 12pm - 8pm
nBudget: 5-7 LPA (depending on experience & role fit)
nExperience: 2 to 4 years
nAbout the Role: Every brand says "customer first." Almost none have a single person who wakes up owning the customer relationship. We will. That's you.




nYou're not a support agent. You're not a telecaller. You're the voice people hear when they message us on WhatsApp, comment on our Instagram, DM us on LinkedIn, or reply to our emails. You'll answer questions, solve problems, share recipes, remember names, and slowly turn first-time buyers into people who recommend GiLo at family dinners.
nThe best salespeople never feel like they're selling. That's the skill we're hiring for. If you've ever been told "you can talk to anyone" - this is that, as a career.
nKey Responsibilities:
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- n
- All customer conversations: WhatsApp, calls, email, Instagram comments and DMs, LinkedIn. One inbox philosophy: every message gets a human, thoughtful reply.n
- WhatsApp & email campaigns: new products, recipes, tips, launch moments. Written like a person, not a promo blast.n
- The feedback engine: you'll hear things nobody else in the company hears. You'll turn

📌 Customer Experience Manager (Karnataka)
🏢 Unnati Anam Consultancy
📍 Karnataka

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