Job DescriptionJob Title: Senior Admission Counsellor – Inside Sales
nCompany: upGrad
nLocation: Indore/Bhopal
nExperience: 2+ Years
nWork Schedule:
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- 6 Days Working (Monday–Saturday)n
- 10:30 AM – 7:30 PMn
nRole Overview
nDrive enrollments by engaging with prospective learners, understanding their career goals, and guiding them toward suitable programs. Act as the first point of contact, qualify leads, and ensure seamless handover for Video Counselling (VC).
nKey Responsibilities
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- Connect with leads via outbound calls using an auto-dialern
- Qualify prospects based on interest, eligibility, and career goalsn
- Build rapport through consultative selling and effective communicationn
- Generate interest and schedule Video Counselling (VC) sessionsn
- Collaborate with Admission Counsellors for smooth conversionsn
- Maintain accurate records in CRMn
- Achieve daily, weekly, and monthly sales targetsn
nEligibility Criteria
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- 2+ years of experience in EdTech Inside Sales (Study Abroad preferred)n
- Minimum 1 year in current/previous organizationn
- Graduate (mandatory)n
- Experience in a 6-day work weekn
- Proven individual contributor with strong sales performancen
nRequired Skills
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- Excellent communication skills (English fluency)n
- Solid interpersonal and persuasion skillsn
- Consultative selling approachn
- High empathy and learner-focused mindsetn
- Basic knowledge of MS Office & CRM toolsn
nWhy Join upGrad
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- Global EdTech leader with presence across 70+ countriesn
- High-growth, performance-driven environmentn
- Strong learning & career progression opportunitiesn