Job DescriptionLocation: Bengaluru (Bellandur) | In-office
nExperience: 0-1+ year of experience in Customer Support (Freshers welcome to apply)
nSalary: ₹3,20,000 – ₹3,50,000 Per Annum (+₹25,000 – ₹35,000 Variable)
nBenefits: One-way cab facility (up to 15 km), ₹10,000 Joining Bonus
nAbout the Job:
nWe are looking for an enthusiastic Customer Support Specialist to deliver exceptional service and support to our users.
nThis role is a fantastic opportunity for high-intent freshers and early-career professionals looking to kickstart their career in a global environment.
nThe primary focus is to address inquiries, resolve technical issues, and ensure high customer satisfaction through meaningful, helpful conversations.
nKey Responsibilities:
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- Engage with customers to address inquiries, resolve issues, and ensure a seamless experience.n
- Provide technical support and execute troubleshooting tasks effectively.n
- Analyze customer feedback and problem-solve proactively to improve the support lifecycle.n
- Maintain a high standard of communication and rapport to build trust with users.n
- Track and report daily support metrics to ensure consistent delivery and service quality.n
- Adapt quickly to customer needs and work collaboratively to meet performance targets.n
nRequirements:
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- Freshers are highly encouraged to apply; prior experience in support or fast-paced environments is a plus.n
- Excellent written and verbal communication skills.n
- Strong interpersonal skills and a natural drive to ensure customer satisfaction.n
- Good analytical and problem-solving abilities to handle customer concerns effectively.n
- Ability to work in a structured, full-time, in office environment.n
- Minimum qualification: Graduate (Bachelor's degree in any relevant field).n
📌 Customer Support Executive (Vasanthanagar)
🏢 Openhire
📍 Vasanthanagar
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