Job DescriptionDetailed Responsibilities-
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- Be in charge of making every designer successful, and every client gets the best experience.n
- This role thrives on sales & revenue targets - you will lead the team's effort to achieve the sales target.n
- Prospect relentlessly to build pipeline and build strong relationships with prospects.n
- Own the experience we give every prospective customer from the first time they interact with us.n
- Develop and execute a strategic plan for the showroom / offline business unit and document and distribute competitive information.n
- You will lead/coach/mentor your unit of designers. Enabling the team to perform, grow and flourish is a direct indication of the effort you have built-in. Any improvements with this team will be attributed to your achievement.n
- Design Output-n
n- NPS / Net Promoter Score - This score indicates our promise to the customer.
n- You will be responsible for ensuring that our NPS score is constantly 9/10 (on a 10-point scale).
n- Predictability in the collection target of the unit - you will be responsible for the number and the projects which are pushed into production. Since this is linked to our collections, there is a bonus on the Business Manager to help us reach our target numbers.
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- As one of the leaders of your showroom, you will need to ensure undiluted customer experience across the different stages of the project/customer interfacen
- You will work with the central design team to bring in insights from the client/designer meetings and suggest process improvements/product improvements.n
- You will coordinate with different teams for ensuring customer deliverables are effectively communicated and metn
- People / Team Managementn
n- Hire and developing a excellent talent is an integral part of this role. This leadership role will include constantly coaching/mentoring internal team, reiterating HomeLane values across the team
nExpertise and Qualifications-
n• Graduate
📌 Senior Business Manager (Pune)
🏢 HomeLane
📍 Pune
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