SculptDerma Plastic Surgery & Aesthetic Clinic | Pune
Location: Kharadi, Pune
Job Type: Full time
Experience: 1–3 years preferred
Salary: ₹20,000 – ₹30,000/month + performance incentives
Working Hours: 10:00 AM – 8:00 PM
Weekly Off: 1 day/week
About SculptDerma
SculptDerma is a premium Plastic Surgery & Aesthetic Clinic in Pune offering Plastic Surgery, Aesthetic Medicine, Dermatology, Hair Restoration, Cosmetic Gynaecology and Wellness treatments.
We are looking for a confident, responsible and patient-focused Patient Coordinator who can become the face of our clinic and take ownership of the complete patient coordination process.
Your Role
You will be responsible for ensuring that every patient enquiry is handled professionally—from the first phone call/WhatsApp message to appointment booking, follow-up and conversion.
Key Responsibilities
Patient Handling
Welcome and coordinate patients professionally
Handle incoming calls and WhatsApp enquiries
Understand patient requirements and coordinate consultations
Maintain patient records and appointment schedules




Ensure a smooth patient experience
Lead Management
Respond promptly to Google, Meta, Instagram and WhatsApp leads
Follow up with prospective patients
Maintain daily lead and follow-up records
Convert enquiries into consultations
Follow up with patients who have not booked/attended appointments
Appointment Management
Schedule and confirm appointments
Coordinate doctor availability
Confirm appointments one day prior
Handle cancellations and rescheduling
Maintain the next-day appointment schedule
Clinic Coordination
Coordinate with doctors and therapists
Handle payments and basic billing
Maintain daily reports
Ensure reception/front desk is organized
Complete proper handover at the end of the day
Who We're Looking For
We want someone who is:
✔ Responsible and punctual
✔ Confident speaking with patients
✔ Good at communication and follow-ups
✔ Comfortable speaking English + Hindi + Marathi
✔ Presentable and professi

📌 Patient Coordinator (Pune)
🏢 SculptDerma
📍 Pune