Job description:
SBTL International is a division of the School of Business and Technology London Limited. SBTL International serves as the back office in India for the School of Business and Technology London, handling various operational needs. School of Business and Technology London is a very successful and innovative college with over 3800 active students and over 120 courses.
At SBTL International, we are in need of someone skilled in managing our academic division and attending to student concerns and queries. The prospective applicant should have excellent communication skills and the talent to effectively manage our learners, thereby creating a positive learning experience. Someone who possesses excellent fluency in English, leadership skills, strategic planning ability, and effective relationship-building skills to interact regularly with learners, faculty, and team members can apply right now.
Requirements:
MBA graduate
English language fluency is a must
Technologically literate
Self-confidence
Proactive approach
Critical thinking
Ability to act as a liaison




Forward thinking with the ability to learn new platforms, strategies & technology
Extensive and intimate knowledge of all major social media channels
Those who do not possess any of the items listed above, please refrain from applying.
Job Responsibilities as an Academic Support Advisor
· Clarifying students’ queries and helping them to solve their problems via email, support requests, discussions, and chats.
· Helping students to clarify their doubts while preparing their assignments and providing realistic options to students
· Providing a virtual induction to recent enrolments and making them aware of everything that they need to know during their course period
· Tracking of students' course delivery dealings.
· Ensure the emails are responded to within no time
· Ensure the support calls are handled well
· Working with other departments in the area, such as admission, transfer, IT and membership probl

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📍 Kozhikode