Job Name – Cluster Head
Product/ BU: Sustainable Livelihood Initiative - SLI/ Micro finance
Location: Ahmedabad & Surat

Job Responsibilities:

Building Portfolio (to achieve Disbursement and POS budget) as per business mandate and Budget assigned
Regular Follow up and repayment monitoring to ensure portfolio growth and quality management as per laid down process
To ensure business profitability – Cost reduction and building profitability
Business (both asset and liability) development in the given cluster comprises with 5-12 reporting RMs.
To start business in current locations for generating Business from untapped areas. Retention of existing customers from competition by delivering quality service
Monitoring the performance of the reporting RMs and Field officers; Ensuring staff Productivity of both RM and Field officers.




RM/FO staff - On the Job Training
Ensuring on time repayment (OTR), FTR in account/loan booking, strict control over audit exceptions.
Implementation of system based process and monitoring, Automation, technological up gradation as per the bank’s guidelines.
Fraud Investigation- Business environment check & Monitoring on process and reduction in deviations
Educational Qualifications:
Graduate/Post Graduate

Experience Required
7- 8 years of experience in banking / microfinance industry, handling loans, client management and Team Handling experience.

Please share resume on [email protected]/ [email protected]

📌 Cluster Head (Ahmedabad)
🏢 HDFC Bank
📍 Ahmedabad