Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence- WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is explicit: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Interact with key client stakeholders to understand project requests and business needs, and
communicate project progress/challenges
~ Serve as the primary POC for project-related communication to discuss/decide project
Undertake teleconference-based project kick-off calls and review meetings
Identify risks /issues and escalate to the reporting manager (RM) and/or Client Lead (CL)
Team and Career Management
Display exceptional project/team management skills maintaining high levels of motivation and
Function as the performance appraiser of 2–5 junior team members and be responsible for their
overall career management
Training and Organisational Initiatives
Contribute to different organisational tasks such as hiring, training, and other organisational
Preferred Skills & Experience
~ Market research and/or consulting experience of 5–10 years; experience in procurement and
commercial research/strategies is preferred
databases such as LexisNexis and Thomson)
databases such as Thomson and LexisNexis)
operational needs as well as overall needs related to career aspiration, performance,