Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused.
Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision.
Assists team members to build, establish and maintain effective business relationships with clients to proactively support their needs as their day-to-day contact, possibly focused on a specific product or service.
Ensures, through review and verification, that the product deliverable meets the customer's specifications, including timeliness and quality.
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📌 Customer Support Specialist | Remote Working (Bengaluru)
🏢 Iqvia
📍 Bengaluru
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