About GiLo: At GiLo, we are building India’s first Low GI staples brand focused on improving everyday food without changing eating habits. We are backed by a well-known global celebrity as a co-founder, who is actively involved in building the brand and business. We are in the early stage of building the company across sourcing, product, supply chain, and distribution. The focus is on building strong fundamentals and executing consistently in a fast-moving setup.

We're an early-stage company building our product, sourcing, supply chain, and distribution functions from the ground up. If you're excited by ownership, fast execution, and building something meaningful, we'd love to meet you.

Work Week: Monday to Saturday

Budget: 5-7 LPA (depending on experience & role fit)

Experience : 2 to 4 years

About the Role: Every brand says "customer first." Almost none have a single person who wakes up owning the customer relationship. You're not a support agent.



You're the voice people hear when they message us on WhatsApp, comment on our Instagram, DM us on LinkedIn, or reply to our emails. WhatsApp, calls, email, Instagram comments and DMs, LinkedIn. WhatsApp & email campaigns : recent products, recipes, tips, launch moments. Community building : from first 100 customers to a genuine tribe: repeat buyers, reviewers, referrers, superfans.

Ground support for activations : when we run tastings and events, you're the warmth in the room and the follow-up after it.

You have 2–4 years in customer success, community, hospitality, retail, or anywhere that taught you people.

If you enjoy working with people, communicating thoughtfully, and building genuine customer relationships, we'd love to meet you.

📌 Head of Client Experience (Bengaluru)
🏢 Unnati Anam Consultancy
📍 Bengaluru